Privacy Policy

Effective Date: 18-05-2026

At Q. Fragrance, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website and make purchases.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address.
Account Information: Username, password, order history, payment information (securely processed).
Usage Data: IP address, browser type, pages visited, and interactions with our website.
Marketing Preferences: Newsletter subscriptions and consented promotional communications.

2. How We Use Your Information

Your data helps us provide better services and enhance your shopping experience:

To process and deliver your orders.
To communicate order confirmations, shipping updates, and customer service requests.
To improve our website, products, and services.
To send marketing communications only if you have opted in.
To comply with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. We may share information with:

Trusted service providers (payment processors, shipping companies) to fulfill orders.
Analytics providers to help us improve website functionality.
Law enforcement or regulatory authorities if legally required.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

Improve website performance and functionality.
Analyze trends and user behavior.
Personalize content and marketing offers.

You can manage or disable cookies in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information, including:

Encrypted payment processing.
Secure servers and firewalls.
Restricted access to authorized personnel only.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Withdraw consent for marketing communications at any time.
Opt out of cookies tracking.

To exercise your rights, please contact us at: info@q-fragrance.com.

7. Children’s Privacy

Our website is not intended for individuals under 13 years old. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@q-fragrance.com
Phone: +92 321 9716628
Address: Machine Mohalla Number 1 Jehlum