Terms & Conditions

Effective Date: 18-05-2026

Welcome to Q. Fragrance. By accessing or using our website, services, or purchasing products, you agree to comply with the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy.

2. Products and Services

All products and descriptions are provided to the best of our knowledge.
We strive to display accurate images, colors, and specifications, but minor differences may occur.
Prices, availability, and promotions may change without notice.

3. Orders and Payments

Orders are accepted only when payment is successfully processed.
We reserve the right to cancel or refuse any order for any reason, including suspected fraud.
Payments are securely processed through our payment gateways.

4. Shipping and Delivery

Delivery times are estimates and may vary based on location and shipping provider.
Q. Fragrance is not liable for delays caused by external carriers.
Shipping charges, taxes, and duties may apply and are the customer’s responsibility.

5. Returns and Refunds

Returns are accepted in accordance with our Return Policy [link to return policy].
Products must be returned in original packaging and condition.
Refunds will be processed after we receive and inspect the returned items.

6. User Conduct

By using our website, you agree to:

Not misuse, hack, or disrupt the website or services.
Not post offensive, illegal, or inappropriate content.
Comply with all applicable laws and regulations.

7. Intellectual Property

All content on the website, including images, text, logos, and designs, is the property of Q. Fragrance.
You may not reproduce, distribute, or use any content for commercial purposes without written permission.

8. Limitation of Liability

Q. Fragrance is not liable for indirect, incidental, or consequential damages arising from your use of the website or products.
Our maximum liability is limited to the total amount paid for the products purchased.

9. Contact Us

For questions or concerns regarding these Terms & Conditions:
Email: info@q-fragrance.com
Phone: +92 321 9716628
Address: Machine Mohalla Number 1 Jehlum